Support
Help Center
Find answers to common questions about using ToolBox free online tools.
Getting Started
Do I need to create an account?
No. All ToolBox tools work instantly without any signup or account creation.
Are the tools really free?
Yes, 100% free. No hidden charges, no premium tiers, no credit card required.
Do the tools work on mobile?
Yes, all tools are responsive and work on iPhone, iPad, Android, and any modern browser.
Privacy & Security
Are my files uploaded to your server?
No. All processing happens locally in your browser using client-side technology. Your files never leave your device.
Do you store my data?
No. We do not store any files, images, or data. Everything is processed and discarded immediately.
Is ToolBox safe to use?
Yes. Our tools use standard web APIs and libraries. No malicious code, no tracking, no data collection.
Troubleshooting
My file is too large. What should I do?
Try our Compress PDF or Image Compressor tools first. Most tools support files up to 100MB.
The tool is not working. What do I do?
Try refreshing the page, clearing your browser cache, or using a different browser. Ensure JavaScript is enabled.
My download did not start.
Check your browser's download settings. Some browsers block automatic downloads. Click the download button again.
Features & Limits
Is there a usage limit?
No. You can use any tool unlimited times. There are no daily or monthly limits.
Will my output have a watermark?
No. All output files are completely watermark-free.
What file formats are supported?
Each tool page lists supported formats. Common formats include PDF, JPG, PNG, WebP, MP4, MP3, DOCX, and more.