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Government processes, fees, documents, and portal interfaces may change without notice. Always verify the latest requirements on the official government website before submitting any application. ToolBox is not affiliated with any government body.
Overview
A Permanent Account Number (PAN) is a 10-character alphanumeric identifier issued by the Income Tax Department. You can apply for a new PAN card online through authorised portals like NSDL or UTIITSL using Aadhaar-based e-KYC. The process is paperless if you use Aadhaar OTP verification.
Eligibility
- Indian citizens, NRIs, and foreign nationals can apply
- You must have a valid Aadhaar number for e-KYC based application
- Minors can apply through a representative assessee
Documents Required
- Aadhaar number (for e-KYC)
- Passport-size photograph
- Signature scan (if not using Aadhaar e-sign)
- Proof of identity, address, and date of birth (if Aadhaar e-KYC is not used)
Fees
| Service | Fee |
|---|---|
| PAN card dispatch within India Includes GST | ₹107 |
| PAN card dispatch outside India Includes GST | ₹1,017 |
Processing Time
7 to 15 working days
You will receive the PAN number within a few days and the physical card within 2 weeks.
Step-by-Step Process
Visit the Protean (formerly NSDL) PAN application portal
Go to the official Protean PAN services page. The "Online PAN application" section is displayed directly on the public page.

New Application
Click the "New Application" tab to start a fresh PAN application.
New Application
Click the "New Application" tab to start a fresh PAN application.
You can also apply through UTIITSL at pan.utiitsl.com. Both are authorised by the Income Tax Department.
Choose PAN application type and applicant category
Select the appropriate PAN application type (Form 49A for Indian citizens or Form 49AA for foreign citizens) and choose "Individual" as the applicant category.

Application Type
Select New PAN or Change Request as applicable.
Applicant Category
Choose "Individual" for personal PAN applications.
Application Type
Select New PAN or Change Request as applicable.
Applicant Category
Choose "Individual" for personal PAN applications.
Choose the e-KYC option for a faster, paperless process if your Aadhaar is linked to your mobile.
Fill in applicant details
Enter your full name, date of birth, mobile number, email address, and Aadhaar number exactly as per records. The form fields are shown on the public application page.

Applicant Name
Enter your first, middle, and last name exactly as on your Aadhaar.
Applicant Name
Enter your first, middle, and last name exactly as on your Aadhaar.
Error: "Name mismatch with Aadhaar" — Make sure the spelling matches your Aadhaar card exactly.
Upload documents and photo
After submitting the basic form, upload a recent passport-size photograph and your signature. If you use Aadhaar e-KYC, document upload may be minimal or skipped. This step happens inside the application workflow.
Login-required step
Use a clear, colour passport photo with a white background. File size should be under 300 KB.
Pay the application fee
Review your application and proceed to payment. Choose from UPI, debit/credit card, or net banking. The fee is ₹107 for Indian dispatch and ₹1,017 for international dispatch (inclusive of GST).
Login-required step
Do not refresh the page during payment. Wait for the gateway to redirect back to the portal.
Save the acknowledgement number
After successful payment, an acknowledgement receipt with a 15-digit number is generated. Save or print it for tracking. You can also download the e-PAN once it is issued.
Login-required step
You can track your PAN status using the acknowledgement number on the same portal.
Common Mistakes
Common Errors & Fixes
| Error | Fix |
|---|---|
| Aadhaar authentication failed | Ensure your Aadhaar is linked to an active mobile number and retry OTP. |
| Payment successful but no acknowledgement | Wait for 30 minutes. Check your email/SMS. If missing, raise a support ticket with transaction ID. |
| Name mismatch error | Correct the spelling to exactly match your Aadhaar or upload supporting identity proof. |
| Photo upload rejected | Use a clear, colour passport photo with a white background. File size should be under 300 KB. |